Privacy & Cookie Policy

Age of Consent

You must be at least 18 years old to use our site or make a purchase. By accessing https://www.hhara.com/, you confirm that you meet this requirement.

Information We Collect

• Contact details: name, email address, phone number
• Delivery information: shipping address
• Payment information, processed securely by third-party providers
• Order history and size preferences
• Browsing behaviour: products viewed, links clicked, time on site
• Technical data: device type, browser, and IP address
• Information shared with us via social media or direct messages

How We Use Your Data

• Process orders, manage payments, and fulfil shipments
• Communicate with you, from delivery updates to new arrivals
• Personalise your experience with relevant content and recommendations
• Analyse trends and improve our collections and website
• Maintain the safety and security of our site
• Comply with our legal obligations under UAE law

Your Legal Rights

Under the UAE PDPL, you have the right to access or correct your personal data, object to or withdraw consent for marketing communications at any time, and request deletion of your data where applicable. To exercise any of these rights, contact us at hello@hhara.com.

Third-Party Sharing

We do not sell your personal data. Ever. We may securely share limited data with trusted partners including Shopify (e-commerce and payment), shipping and fulfilment providers, Klaviyo (email communications), analytics providers, and social media platforms where you engage with us directly.

Card Details

All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. https://www.hhara.com/ will not pass any debit/credit card details to third parties.

Cookie Policy

Cookies are small text files stored in your browser that help our site recognise your device and deliver more relevant content. We use:

• Essential: To enable core functions including your cart, account login, and secure checkout.
• Performance & Analytics: To understand how you use our website so we can continue improving your experience.
• Marketing & Personalisation: With your consent, to tailor content and recommendations to you.

You can manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect how the website functions.

Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or misuse. Our site is hosted on Shopify, which is PCI-DSS compliant.

https://www.hhara.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://www.hhara.com/ cannot guarantee the security of any information that is disclosed online.

Links to Other Websites

https://www.hhara.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Changes to This Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.